Hello friends, a great initiative where each one of us thinks about the before and after, what we did and what we could do, improving along the way through those small but great details that we would have liked to know before undertake.
We know that it is not easy, but the personal challenge assumed or in which we immerse ourselves goes beyond what can be imagined. Calro is that this involves: sleeplessness, tears, laughter, fear, endless much more and that with everything that implies or was imagined, it is not known for sure how to act and what to do, everything is learned along the way , because they are those details that we did not know and those that confront us to see what happens further and how we can solve it.
Learning to be a good rival to another brand or company without affecting it, rather than making noticeable differences visible, being assertive that customers find something special in each store, without overshadowing another store. We often want to be better at our jobs, but also by understanding the effect this can have on other businesses. Being empathic, because after all we all want to progress.
In my personal case, as an entrepreneur, not being afraid to talk to the client to know how to tell him, if he damages it, he pays for it. It seems like a joke, but many clients do not see the sacrifice as an entrepreneur, and as is customary, the client is always right, and I do not take it away from them, however, be careful when handling equipment and clothing before buying it and not damage them and return it in poor condition and leave without paying. The willingness to serve a client also makes us fall into a mental game of not harming the client but mentally damaging ourselves with thought and a strong fall because each item costs and its value costs us in monetary terms, because for That's why we make an investment, which some customers don't value.
The treatment of undecided customers who, in many cases, waste time and we must ignore it, and turn the page as if to say so. Because we are clear that to acquire something, we must value it sufficiently, but neither have the product delivered to you, with a Delivery trip and not buy, or want to change without asking for another sample. So, as an entrepreneur I would have liked to know this great detail, with which I would not do that to any business, because it is a waste of time in a real sale. At this point, more clearly, it is to take a second option, studying the client more thoroughly, according to the questions they ask before finalizing the purchase-sale.
How to deal with customers who purchase the products and spend days with them and then want to change them, after the merchandise exchange time has passed, due to their own mistake. Learning to say "NO" to customers, due to their own mishandling, is very difficult, because we feel that this will reduce sales and customers, and so we tend to receive the merchandise, make a change and they are happy, and we, with Loss on a merchandise and on profit. Therefore, from the first moment you have to leave things clear before delivery, so that the customer understands when he can change items or products and when not. Because we deliver quality, expecting a good response from the customer, for that we are diligent as entrepreneurs.
A great detail, it has to do when the deliveries are made and the client does not arrive at the scheduled time and even worse, we are on the site for the delivery and it never arrives. It is a lack of respect that we often have to deal with, but we are here to learn, for this reason, you must have a percentage of the payment to withhold payment and this type of situation does not occur. We are a responsible company and in the same way we want the client to comply with us in the same way.
Each detail counts, in a before and after, and makes us study ourselves and see the changes that are generated from day one, because we are part of the learning, between sales, purchases, knowing the different types of customers and further; It is an endless number of events that only day by day will show you and we are acting at the same time.
Each one expresses and shares those details that mark the before and after, and that if at first you had known that it would be that way, perhaps we wouldn't even take risks, but if we don't take risks, we don't win, we don't learn, we don't grow, and the truth is that we must challenge ourselves. ourselves, because life and business do not sustain themselves, we have to make sense of it and move forward. Greetings.
I invite this initiative to: @oscarcede and @deisip67 to join and share part of the businesses they run and show them in this community, their experiences and so together we learn.
Invito a esta iniciativa a: @oscarcede y @deisip67 a unirse y compartir parte de los negocios que manejan y mostrarles en esta comunidad, sus experiencias y así juntos aprendemos.
