For me the biggest lack in social media is a proper engine for better discussions. Most social media are not for discussions but for throwing your ideas onto another people. The goal is low - to boost your ego that you are smart ideologist (twitter) , you look good (instagram), you have many friends (facebook) or you are very professional and boring (linkedin). Didn't see yet a real tool for discussions, and this is needed as democracy is suffering without it. The closest there exist is wikipedia. But wiki is more for current knowledge summary. What we need is more a tool for massive knowledge processing and knowledge creation, a boosted version of wiki maybe? For sure must be decentralized, allowing voting, may threads, easy filtering and tagging of comments/posts and also summaries. A real massive media platform created by smart people upwardly. Utopia?
RE: Why Social Media Software Sucks